Contact
One desk handles everything on this site, split across three addresses so a message lands in the right queue. This page explains what belongs in each, what a report has to contain to be actioned quickly, how long a reply realistically takes, and which requests are declined. Reading it before writing will save you a round trip, particularly if you are reporting a payout figure that has moved.
Editorial, corrections and disputed figures
This address takes anything factual: a payout threshold that has changed, a schedule that moved, a fee that was misread, a calculation that does not follow, a source link that no longer resolves. It is the right address whether you are a publisher who hit a different minimum than the one printed here, or a platform employee who has watched an outdated figure circulate for a year.
A useful report contains three things. The page and the specific sentence or table cell, since several figures often appear in one row. The correct value as the platform currently states it. And the platform document that shows it — a help-centre URL, a screenshot of the payout screen, or the clause number in a publisher agreement. Reports with a source are actioned first, for the plain reason that verification follows the four-tier hierarchy in how we check figures, and a claim without a source cannot clear tier one no matter how plausible it sounds.
Platform and partnership enquiries
If you operate one of the platforms listed in the comparison table and want a row corrected, use this address and include the documentation. Row corrections are handled as editorial work and cost nothing; there is no fee to be listed accurately and no fee to have an error fixed.
What is not available is set out in the editorial policy, and worth repeating so nobody wastes a pitch. Paid placement inside a comparison table: no. Paid changes to row order, sponsored posts, link insertions into published pages: also no. Nor any arrangement conditional on softening or removing a competitor's figures. The site carries one commercial relationship, disclosed in full on that page, and it does not extend to any of the above.
Privacy requests
This address handles access, deletion, rectification and objection requests under UK GDPR and the Data Protection Act 2018, and any question arising from the privacy policy or the cookie policy. In practice there is very little to request. The site sets no cookies of its own, runs no analytics and holds no accounts. For most visitors the only record that exists is a server log line, plus the correspondence itself if you have written to us.
A request is easier to action if it identifies what you are asking about. For correspondence, the address you wrote from is enough. For server logs, an IP address and an approximate date range are needed, because logs are not indexed by person and cannot be searched by name.
Response times, stated honestly
Correction reports that include a source are usually actioned within a few working days, and the affected page's verification date changes when the figure does. Reports without a source take longer because the underlying documentation has to be located and read before anything is published, and sometimes the answer is that the platform's own pages disagree, in which case both figures go up with a note.
Partnership enquiries are answered, including the ones that are declined. Privacy requests are handled within the statutory period. This is a small operation rather than a support department, and there is no service-level agreement behind any of these numbers — they are what actually happens, not what would look good on a page.
Security and abuse reports
If you find a technical vulnerability, a broken redirect, a mixed-content warning or a page behaving in a way that could expose a reader to risk, send it to the editorial address with the URL and the steps to reproduce. This is a static site with no database, no login and no user input, which removes most of the usual attack surface, but a misconfigured header or a stale asset reference is still worth knowing about.
If you are scraping the site at a rate that is degrading it for other readers, you will normally hear from us before anything is blocked. Reasonable automated access for research is not something we object to; access that saturates the origin is. The acceptable-use position is set out in the terms and conditions.
What this desk cannot do
It cannot open, unblock, reinstate or investigate an account on any advertising platform. It cannot release a withheld balance, reverse an antifraud deduction, or explain why a particular domain was rejected in moderation. This site has no relationship with those platforms' support functions and no visibility into any account but its own; those questions have to go to the platform, and a publisher agreement will normally set out the escalation route.
It cannot give legal, tax or financial advice, including on the age-verification statutes discussed on the main page. Whether a specific site falls within a specific statute has real consequences and is a question for a qualified lawyer in the relevant jurisdiction. It also cannot tell you what a platform will pay for your specific GEO mix, because that figure lives in a traffic calculator behind registration and any number offered here would be invented.
Most messages arriving here are about a figure on Adult Ad Networks, so quoting the row and the column saves a round trip. For context on who is answering and under what constraints, the about page covers the site's scope and funding, and the author page covers the background of the person reading these messages.